To Go is a mobile app for iOS and Android, and serves Västtrafik’s customers in travel planning and ticket purchases. In 2023, the app has 269k+ daily users, and 1m unique users every month. With an ever-increasing focus on sustainability, the future of public transport is more important than ever. This concept envisions a step further in proactive customer experience, putting the customer in the driver's seat of their travel experience.
To Go - Proactive user experince
To Go - Proactive user experince
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